Last updated: August 28, 2026
At AWMA, we are committed to providing a user-friendly and inclusive online experience for all individuals, including those with disabilities. We strive to ensure that the information and services available through our website are accessible to all users. We are actively working to improve and maintain the accessibility and usability of our website and strive to conform to applicable accessibility standards and guidelines, including the Web Content Accessibility Guidelines (WCAG), to the extent reasonably possible.
Accessibility Standards and Ongoing Audits
Our development and content teams work to incorporate accessibility best practices throughout the design, development, and maintenance of our website. We regularly evaluate our website to identify and address potential accessibility barriers and make improvements as appropriate.
We recognize that accessibility is an ongoing effort. As technology, accessibility standards, and user needs evolve, we will continue to review and improve our website to provide a more accessible and usable experience.
Accessible Features
We work to incorporate accessibility features throughout our website, including but not limited to:
- Keyboard Navigation: Our website is designed to support keyboard navigation, allowing users who cannot or prefer not to use a mouse to access and interact with website content and functionality.
- Screen Reader Compatibility: We strive to make our website compatible with commonly used screen readers and assistive technologies by using appropriate HTML structure, labels, and other accessibility techniques.
- Skip Navigation: Where appropriate, we provide mechanisms that allow users to bypass repetitive navigation and move directly to the main content of a page.
- Focus Indicators: Interactive elements are designed to provide visible focus indicators to help keyboard users identify the element currently in focus.
- Resizable Text: Users can adjust text size through their browser or device settings to better accommodate their individual needs.
- Clear and Consistent Layout: We strive to maintain a clear, consistent, and predictable website structure to make information easier to locate and understand.
- Headings and Content Structure: We use meaningful headings and page structures to help users, including those using assistive technologies, navigate and understand our content.
- Accessible Forms: We strive to ensure that form fields have appropriate labels and that instructions and error messages are presented in a clear and understandable manner.
- Color and Contrast: We work to use appropriate color combinations and contrast levels to support readability and usability for users with low vision or color vision deficiencies.
Contact Us
If you experience difficulty accessing any content or functionality on our website, or if you have suggestions for improving accessibility, please contact us. Your feedback is important to us and helps us identify areas where we can further improve the accessibility and usability of our website.
To report an accessibility concern, please call 1-800-345-2962 or email [email protected].
When contacting us, please provide, if possible:
- The page or feature you were attempting to access;
- A description of the accessibility issue you encountered;
- Any information that may help us reproduce or understand the issue; and
- Your preferred contact information, such as an email address or telephone number, so that we can respond to you.
We will make reasonable efforts to respond to accessibility inquiries as quickly as possible and will consider feedback as we evaluate ways to improve access for all of our customers.
Third-Party Websites
Our website may contain links to websites or digital content operated by third parties. AWMA does not own, operate, or control these third-party websites and is not responsible for their accessibility. We encourage third-party providers and vendors of digital content to make their websites and services accessible and user-friendly.
Continuous Improvement
Accessibility is an ongoing commitment at AWMA. We will continue to evaluate our website, address accessibility concerns as they are identified, and explore opportunities to improve accessibility and usability. As web technologies and accessibility standards evolve, we will continue to consider appropriate updates to our practices and website.
We appreciate your feedback and are committed to providing an accessible and inclusive online experience for all of our customers.